Pre-visit forms, lab orders and digital prescriptions
Three things clinics asked for landed together, and the new look reached the last few screens.
Pre-visit forms
You can build a short questionnaire for each service you offer — short and long text, single and multiple choice, numbers, dates, and yes/no — and patients answer it before they arrive rather than on a clipboard in your waiting room. The doctor reads the answers with the appointment.
Editing a form never disturbs answers already being given: a patient who started filling one keeps the version they started on.
Pre-visit forms are off until a clinic turns them on, and are available on plans that include them.
Lab orders
Doctors order tests from the dashboard and follow each order from ordered, to sample collected, to results ready. If your clinic connects its own lab over HL7 or FHIR in its integration settings, orders are sent to the lab directly; otherwise you send them the way you do today and track the order in Saff.
Patients can follow their own orders in their account in plain language, and read the result their doctor wrote up, always framed as something to discuss at their next visit rather than as a verdict. When a result is flagged critical, the doctor who ordered it is alerted straight away instead of being left to notice.
Lab ordering is available on plans that include it.
Digital prescriptions
Prescriptions are issued as a PDF carrying a QR code, so a pharmacist can check that the prescription is genuine and unaltered without phoning you.
Every prescription is checked before it is issued, against the patient's recorded allergies — including the ones they declared themselves at intake — and against the interactions between the drugs on the prescription and the medicines the patient is already taking. The check always runs; it is not something a busy afternoon can skip. Controlled substances are refused as digital prescriptions altogether and stay on paper with a signature.
Also in this release
The new visual language now runs across every screen: the clinic-facing portals, the patient's phone, the waiting-room display and the emails Saff sends.